Privacy Policy

Last updated Dec 1st, 2022

Welcome to Witics.

We, at Witics (hereinafter – “we”, “us”, “Witics”), have created a Privacy Policy that aims to help you understand what Data we collect, what we use it for and how you can exercise your rights. Reading Privacy Policy is important, so we hope you will give it time and attention.

Our Privacy Policy explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

By providing us with your personal data or by accessing, using or viewing the applicable website or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this Policy. If you do not agree, please cease use of the relevant website(s) and/or service(s) and DO NOT provide any personal data to us.

  • What personal data do we collect and why?

We collect information from you when you visit our website, contact us by email or other means (i.e. the chat function, calls) or receive a communication from us or otherwise interact with us on our social media channels, our advertising or our other properties that we operate.

We may collect the following types of data from you: 

  • Identity Data. This is information that helps us identify who you are, like your name, email address or organisation.
  • Contact Data. This is information that details how we can contact you, like your email address, telephone number or postal address.
  • Observed Data. This is information about your online browsing behaviour on our website, including information about any devices or applications you have used to access our services (including the make, model and operating system, IP address, general location, browser type and mobile device identifiers) or information about how and when you used the website and to gather demographic information about our user base as a whole.
  • Referral Data. This is information about how you arrived at our site (i.e. if you arrive on our website from an external source, such as a link on another website or in an email, we record information about the source that referred you to us).
  • Voluntary Data. This is any other information that you voluntarily provide to us, for example in correspondence between you and any Witics employee through any means of communications, including through email or other support means, or via our social media channels.
  • Click-stream data. A visit to one of our websites results in data that is transmitted from your browser to our server being automatically collected and stored by us or by third parties on behalf of us. This data can include, in particular, the following: (1) IP address; (2) the date and time of the visit; (3) the referral URL (4) the pages visited on our website (4) information about the browser used.

  • How is the collected data used?

  • We use your personal data for: - providing you with the services that you have requested; certifying that your transactions on our websites are safe and secure; contacting you for feedback after service; and resolving any problems you might encounter in relation to our services.
  • We may also use your personal data for purposes connected or relevant to the business of Witics, such as complying with legal and regulatory obligations and requirements. 
  • Your personal data may also be anonymous for use by Witics for other purposes.
  • If you consent, your personal data may be used by Us for the purposes of marketing services offered on our website or other products or services offered or those of our affiliates e.g. informing you of latest activities, special offers, promotions or sending you newsletters.
  • In order for us to market services which are of special interest and relevance to you, we may analyse and rely on your overall interaction with us, the newsletter types you are subscribed to, your participation in promotions or events, your interactions with us and your use of applications).
  • If you contact us, we will disclose and use your personal data to respond to you and provide you with the best service possible. If you are the complainant and you do not want us to disclose your identity to the party you are complaining about, you must let us know immediately. However, it may not always be possible to handle your complaint on the basis of anonymity.
  • When using your personal data to contact you, we may contact you via regular mail, fax, e-mail, SMS, telephone or any other electronic means.
  • If we need to use your personal data for any other purposes, we will notify you and obtain your consent. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.

  • Disclosure of information

  • We will not sell your personal data to third parties.
  • We will only disclose your personal data to third parties where you have provided us consent, and in the situations expressly set out in in this Policy. If you have consented to receiving marketing information from us, our strategic partners and business associates, we will be disclosing your personal data to them.
  • Your personal data may be disclosed and shared within Witics to allow us to provide the products and services which you have requested.
  • We may disclose or share your personal data with third parties who provide necessary services to us, such as: - service providers and data processors working on our behalf and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency check and address check, etc; and our consultants and professional advisers (such as accountants, lawyers, auditors).
  • We will also disclose your personal data to third parties in order to comply with legal obligations or industry requirements. This includes disclosures to legal, regulatory, governmental, tax and law enforcement authorities.
  • Our website may have the functionalities to allow you to share your personal data with other third parties such as other users of our website. You are responsible for your choice(s) and are deemed to have provided consent for any sharing of your personal data in the manner provided by the website.
  • You fully understand and consent that we may transfer your personal data to any location outside of Singapore for the purposes set out in this paragraph 3. When transferring your personal data outside of Singapore we will protect your personal data to a standard comparable to the protection accorded to your personal data under the Singapore Personal Data Protection Act 2012 by ensuring that the recipient is either in a jurisdiction which has comparable data protection laws, or is contractually bound to protect your personal data.

  • Third Parties

  • This Policy only applies to our website and information that we collect from you. Our websites may contain links to other websites which are not owned or maintained by us. When visiting these third-party websites or disclosing your personal data to third parties (including buyers or sellers on our website), you should read their privacy policies, or ask relevant questions before you disclose your personal data, we are not responsible for the collection, use or disclosure of your personal data by such third parties.

  • Social Networks

  • Our website and mobile or web-based applications may provide you with social plug-ins from various social networks (such as Facebook and Twitter). If you choose to interact with a social network, your activity on our website or via our mobile or web-based applications will also be made available to social networks such as Facebook and Twitter.
  • If you are logged in on one of the social networks during the visit of one of our websites or mobile or web-based applications, the social network might add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or mobile or web-based applications.
  • We cannot influence this data collection and data transfer via the social plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.

  • Retargeting Technologies

  • Our website may use retargeting technologies within the internet. This enables us to show our visitors, who were already interested in our shop and our products, advertisement from us on partner websites.
  • We also work with other companies who use tracking technologies to serve advertisements on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our websites or mobile or web-based applications and your interaction with our communications, including advertising.
  • Retargeting technologies analyse your cookies and display advertisement based on your past surfing behaviour. For further information on cookies, please refer to paragraph 1 of this Policy.
  • We do not store any personal data about you with this technology.

  • Security

The security of your personal information is important to us. We have adopted appropriate technical and organisational measures and follow industry best practices in order to protect any personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

  • Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE IN ANY EVENT FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR FOR ANY LOSS OF REPUTATION OR GOODWILL, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE, SUFFERED AS A RESULT OF UNAUTHORISED OR UNINTENDED USE, ACCESS OR DISCLOSURE OF YOUR PERSONAL DATA.

  • Changes to this Policy

We may amend this Policy from time to time. The amended Policy will be publicised on our website.

  • Your Rights

If you have any questions about the processing of your personal data or about our Policy, if you do not accept the amended Policy, if you wish to withdraw any consent you have given us at any time, or if you wish to update or have access to your personal data, you are welcome to contact us. The contact details are:

Email: [email protected]

All requests for correction or for access to your personal data must be in writing. We will endeavor to respond to your request within 30 days, and if that is not possible, we will inform you of the time by which we will respond to you. We may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.

In many circumstances, we need to use your personal data in order for us to provide you with products or services which you require or have requested. If you do not provide us with the required personal data, or if you do not accept the amended Policy or withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the products and services that you require or have requested.

We may charge you a fee for responding to your request for access to the personal data which we hold about you, or for information about the ways in which we have (or may have) used your personal data. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.

  • Complaints

You may send complaints regarding our handling of personal data in the following ways:
- be addressed to Witics.
- provide the name, contact number and address of the person submitting the feedback
- provide the relevant details required such as the relevant time period, our employees or who involved, or copies of relevant documents.
by email. Such complaints must:
Email: [email protected]
ד All complaints will be evaluated by Witics in a timely manner. After we have completed the evaluation, Witics duly appointed representative will respond to the person who submitted the complaint or feedback, with the results of the evaluation.

  • Governing Law

This Policy is governed by the laws of United States. You agree to submit to the exclusive jurisdiction of the United States in any dispute relating to this Policy

* by using Witics, you agree to the Witics terms and conditions